Mediacom offers a web-based dashboard that a user can use to get access to their router information. While the panel of the router can be easily accessed through their URL, however, it might not allow one to directly control the router settings. Having access to the router panel, a user can perform a lot of things. One of the best things about this panel is that it not only allows you to manage your network settings but also lets you manage your subscriptions and package details on the portal. However, if you are being redirected several times on the portal and seeing the Mediacom-prod.clearaccess.com error, there area couple of workarounds that can help you overcome the problem.
Guide to Fix Mediacom-Prod.clearaccess.com Error
- Check your internet connection
To begin with, you will first need to ensure that your internet connection is working properly. You can check whether or not your internet is functioning fine is by trying to open a random website that you might have used before in a new tab. If the website loads, as usual, it means the error is not being caused due to an internet connectivity issue. However, if you are unable to any website on your web browser, it means the problem with your internet is responsible for the error. If this is the case, make sure to address the issue with your internet to clear the error.
Check the Speed of Your Internet
Another common reason that could be responsible for causing the error with your Mediacom connection could be the speed of your internet connection. In case you are being directed again and again to the webpage and seeing the error, it could imply that the speed of your internet could be responsible. To know if the internet speed is causing the error or not, you can consider running a speed test.
There numerous online speed test service provider which can help you determine the speed of your internet. However, before running the test, make sure that you pause or terminate any video streaming or downloading process to get an accurate speed test result. If the internet speed appears to below for your connection, consider contacting your internet service provider for assistance.
Check the Status of your Wi-Fi connection
To clear the Mediacom-prod cleraccess.com error, you would also want to ensure that you are connected to the correct router and the right network of Mediacom when trying to access the portal. Also, you will need to note that the website will not be loading up for you when you are trying to login with another ISP or using your mobile data. You can check it easily by clicking on the Network icon. Doing so will display the exact network you are connected to.
In case you are using any VPN application, you will not be able to get access to the control panel. The IP address is masked with a VPN and as the control panel is only accessible through the Mediacom network, you are most likely to see the error on your screen. In such a case, you will need to ensure that you have not enabled VPN when trying to connect. Once you have disabled the VPN, you can easily access the control panel through the Mediacom network.
Restart the router
Consider the fact that the settings panel is connected to the router directly, there could be some error or bug which could be responsible for preventing the connection or delaying the connection from responding. If even after considering all the above-mentioned workarounds, you are unable to fix the problem, you can try fixing the issue by restarting your router. Once you would have restarted your router, you will need to connect to the internet again and try accessing the portal. The problem is most likely to be get fixed after following these steps.
Contact Mediacom Support
Although following the above-mentioned workarounds should help you overcome the error with your Mediacom service in most cases, if somehow you are unable to access the control panel and still sees the error, it is recommended to consider contacting Mediacom customer support to ensure that there is no outage or technical problem at their end. If the problem appears to be on Mediacom’s end, you will need to wait until the issue gets resolved by Mediacom.
So, these are the different workarounds that you can use to fix the Mediacom-prod clearaccess.com error.