How to Change Internet Service Provider While Keeping the Email Address?

change internet but keep email

If you are concerned about changing your internet service provider but do not wish to lose your email account, you can go through the information provided in this guide. Generally, when you subscribe to a broadband connection, most of the internet service providers also provide a free email address in the package. However, by using their free email account, you may feel stuck with an uncompetitive offer that provides unsatisfactory service with sluggish speeds. Usually, this happens if you are concerned about the risk of losing your email account when looking to change the broadband provider. Well if you are looking to know the ways of keeping an email address while changing your internet service provider, you can consider the information provided below.

Guide to Change Internet Provider While Keeping the Email Address

Some of the internet service providers (for example Virgin or Post Office) will remove the email account completely if you decide to change your internet service provider, however, there are also some internet providers that will let you keep the email address, provided you are willing to pay for it. While paying to retain the email address may seem a feasible idea, however, these charges may not be cheap. You might be charged more than twice or thrice of the monthly service fees for retaining the email address and get access to their inbox and contacts.

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Although offering free service to its broadband customers, the telecoms giant,, increased the cost of its Premium Mail service to £5 a month for customers with other providers in June 2016, which was upped from £1.60. The company provided the only way to avoid these charges is by returning to the internet provider. IT has also offered to pay up to £300 as exit fees in case you are charged by your current internet provider charges for canceling your contract.

Consider Getting a Free Email Address

If you are unable to change the internet service provider for the next couple of years, it is best to go for an email account that will last you for years – and also will not cost you a singled penny.  To know how to do it, follow the information provided below.

Change Your Email Address from Your Current Internet Service Provider

If you are already provided an email address from your current internet service provider, you can consider switching to an Outlook or Gmail account without losing your old email messages or contact information. For this, all you have to do is to migrate your old email account to the new, free email account.

In case you are looking to register with a Gmail account, you can easily do so by using its Mail Fetcher feature. This feature will help you easily import all your old email messages and let you keep getting the new mail sent to the email account provided by your ISP.

In order to get started, you will need to open your Gmail account and sign into it. Once you are logged in to your Gmail account, you will need to click on the Settings option (Gear icon) located on the right-hand side of the window. From the drop-down menu, you will need to select the Settings option. Then, click on the Accounts link and on the “Add a POP3 mail account you own” option. After that, you will need to enter your old email address and follow the on-screen instructions.

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The next thing you will then need to do is to set up a system so that anything sent to your old email account gets automatically forwarded to your new email account. You will need to do this configuration on your old email account.

For Example, if you are using an email account of, you will need to sign in to your BT email account using BT Connect. Next, you will need to go to the Manage Services>Email Summary and highlight your email address in the box. Then, you will need to click on the Email Forwarding >Edit option and then enter your Gmail address in the provided field and click on the Save and then OK button.

Make Sure to Inform Your Friends and Family of your Change in Email Address

After creating the auto-forwarding of your email messages to your free email account, make sure to also create an auto-responder in your old email address to inform senders sending new email messages to you that you have changed your email address.

For this, you will simply need to sign in to your old email account, create an auto-responder (also called Out-of-Office Message or Vacation responder by different email services), and create a note that informs recipients about your new email address.

So, now as you know how you can change your internet provider while keeping the email address also you can search internet service provider near me and ask for better service and plans, you can easily do so whenever you get into the situation.

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