Mobile Hotspot feature in smartphones comes as an amazing option when you need to share or require an internet connection to carry out your important task. When you need to share your internet, all you need to do is, go to the settings section and turn on your Portable hotspot. Similarly, to receive the internet from someone else’s hotspot, you just need to turn on your WiFi connection and search for the name of the hotspot and get connected.
While the sharing or receiving the hotspot internet is as simple as mentioned here, however, sometimes there may be an error connecting to a hotspot, which can display an error message like “Hotspot connected but no internet”. If you are also seeing this error message in your smartphone, be it Android or iPhone, you can fix it easily by following the information provided below.
Guide to Fix “Hotspot Connected But no Internet” Issue
Both Android and iPhone offers the portable hotspot feature for sharing your internet connection. You can share your internet connection not only with other smartphones but also with your Computer, Laptop, Smart TV, Tablets, etc. However, if you are seeing “hotspot connected but no internet” error message on your screen, there can be numerous reasons causing this error.
To help you overcome this error and be able to connect your device to the portable hotspot connection of your, you can follow the instructions provided in the different workarounds provided below.
Try Turning On and Off the Airplane Mode
Sometimes a simple workaround such as enabling and disabling the airplane mode can help you fix the hotspot connectivity issue on your phone. When you enable and disable the Airplane mode in your Android phone or iPhone, it helps in resetting the network adapter which is responsible for receiving the mobile signals. To know how to turn on and off the Airplane Mode, follow the instructions provided below.
- On your Android phone, you will first need to unlock your phone if it is locked.
- Once you have unlocked your phone, you will need to pull down the notification drawer by swiping with your finger from up to down. This will open the notification drawer on your phone screen.
- In the Notification Drawer section, you will need to tap on the Airplane mode As you will tap on the Airplane mode icon, the network of your phone will be disappeared.
- Here, you will need to wait for at least 10 seconds before you again tap on the Airplane mode icon.
- As you will tap on the Airplane Mode icon, this will turn off the Airplane mode and bring back the network of your phone.
- Now when you will try to turn on your WiFi and connect to the available hotspot network, you should be able to connect your phone without any problem.
However, if the problem persists, you can try to fix the problem by following the next method.
Check the Internet Status of the Hotspot Source
If the above-mentioned workarounds don’t help you overcome the problem, it is suggested to make sure that the internet of the phone from which you are sharing the hotspot is working properly. For this, you will need to follow these steps:
- Take the phone on which you have enabled the hotspot and see whether the internet data icon is active or not.
- To check the status of Internet data, you will need to pull down the notification drawer by swiping with your dinger from up to down. This will open the notification drawer on your phone screen.
- In the Notification Drawer section, you will need to check whether the Mobile data icon is turner on or off. If the mobile data icon is turned off, you will need to tap on it to turn it on.
- Once you turn on the mobile data option on your phone, you should be able to connect to the internet through a hotspot.
Check Data Roaming
If you are not in the local network area of your mobile network, you may not be able to connect to the internet through your phone. In such a case, you will need to make sure that the data roaming option is enabled on your device. To check that, you will need to follow the steps provided below.
- On your phone from which you are enabling the portable hotspot, you will need to tap on the Settings You will be directed to the settings section of your phone.
- In the settings section, you will need to tap on the SIM Card & Cellular Data You will be taken to the SIM Card & Cellular Data section.
- In the SIM Card & Cellular Data section, you will need to tap on the SIM from which you are using mobile data. As you will tap on the SIM, you will be directed to the next screen.
- In the SIM section, you will need to check the slider button next to Data Roaming. If the slider button appears to be grayed out, you will need to tap on the slider button next to the Data Roaming
- Once you have enabled the data roaming, you should be able to connect your other device through the portable hotspot.
Delete the Cache
When you clear the system cache from the device providing a portable hotspot, it will remove all the cache data of Wi-Fi, refreshing and resetting the HotSpot – WiFi to default settings. When wiping the cache, it is suggested that you first reboot in the recovery mode and then perform the action. Below are the steps you will need to follow to clear the cache of your device.
- Start by turning off your device.
- Once you have turned off your device, you will need to press the Power Key + Volume Down Key simultaneously on your device.
- You will then need to wait until your phone reboot in recovery mode window.
- Next, you will need to look for the Wipe Cache option on your phone screen.
- Then, you will need to select the option and clear the device cache.
- After that, reboot your device, as usual, using the Power button and check whether the issue has been resolved or not
Choose Static IP Address
Mobile data usually comes with a dynamic IP address which keeps on changing every time you turn it on. So, it is suggested to consider setting up a static IP address to overcome the problem with the connection. While this solution may help in certain cases, however, sometimes the static IP may also result in an internet connection issue. Well, you may consider trying this workaround. Below are the steps that you will need to follow to set up the IP address on your Android phone.
- On your phone, start by opening the Wi-Fi connection.
- Once you have opened the Wi-Fi connection, you will need to check the list of available networks and select the one you need to connect with.
- Next, you will need to press and hold on the WiFi network and locate the Advanced Settings You may also find this option in the Modify Network option or simply by selecting the network.
- Then, you will need to change the IP settings from DHCP to Static.
- After that, you will need to assign the IP Address 168.1.*** (you can add any number from 1 to 225 in ***).
- Once you have made these changes, you will need to save them and see whether the WiFi is connected with internet access on your desired device.
Remove Obsolete Files
Whenever you connect your device with a WiFi network, your device stores a log file which contains the information such as data usage, password, etc. storing such files, especially which are obsolete and includes old authenticating password can sometimes lead to internet connectivity issue and thus should be cleared regularly. Below are the steps that can help you clear such as files.
NOTE: The following workaround only works on a rooted device. This is because this process requires Root access to an access system file. Below are the steps to delete Android System files:
- Download and install a reliable application from the Google Play Store on your device.
- Allow root permissions when prompted.
- Next, go to Root explorer from the Menu section and go to /data/misc/dhcp.
- Then, you will need to delete all the files located in the folder and restart the device.
Once you have restarted your device, you will need to reconfigure your WiFi hotspot name and new password. After configuring a new hotspot name and password, try connecting your device through a mobile hotspot. Your device should get connected successfully.